Frequently Asked Questions

Please read our FAQ before sending us a message.

We recommend starting with a hearing test conducted by a licensed audiologist. You can share your test results with us via mail, and our experts will guide you in selecting the best hearing aid for your hearing loss and lifestyle. We also offer online consultations with experts who can help you make an informed decision.

Once you place an order on our website, we typically process it within 3 business days. After dispatch, your hearing aid should arrive within 4 business days, so you can expect to receive your order in approximately 7 business days.

Yes, USA Hearing Experts offer a hassle-free exchange policy. If you’re not comfortable with your hearing device, you can exchange it, unless it’s a custom-made device. Please refer to our Return & Refund Policy for detailed information or contact us at +1-469-432-4011.

Experts recommend that you should clean your hearing aid daily to remove earwax and debris. Regular cleaning helps maintain sound quality and prolongs the lifespan of your ear machine.

Yes, we offer a range of hearing aid accessories. You can browse our accessories section on the website for more options.

Many modern hearing aids come with smartphone app connectivity that allows you to adjust settings such as volume, sound, and more. Check your hearing aid’s manual or app for more details on making adjustments.

Send us an email